NEWS Urgent Product Recall

URGENT PRODUCT RECALL

We strongly believe you may have received one of these products.

We have become aware that some of the rechargeable Li-on Batteries, sold between 28/01/2021 and 06/04/2022, on a standalone basis or with the products listed below, might have a manufacturing defect.  This defect may cause an electrical component to fail, possibly leading to a fire.

The battery, with Code 191720 was supplied with the following Decorquip products:

  • Motorised Roman Blinds
  • Motorised Pleated Blinds

If you have an affected battery, please stop using it immediately, disconnect the battery and dispose of it as set out below.  Please contact the retailer from which you purchased the product to arrange for a free replacement battery.  [Kingfisher Blinds Ltd]

Disconnecting your existing battery and connecting a new battery is simple. Please click the following link to a video to follow the straightforward instructions https://youtu.be/obR7arZdIZI.

Please dispose of the battery/s at a dedicated Battery Recycling bin.

If you are unable to change and dispose of the battery yourself, please contact your retailer. 

We thank you for your co-operation and apologise for any inconvenience.

Decorquip Ltd

Rhymney House, Unit 8 Greenway,

Bedwas House Ind Est

Bedwas

CF83 8DW